Introduction
A softshell jacket occupies the middle ground between a fleece and a hardshell. It blocks wind, resists light precipitation, breathes better than any membrane jacket, and stretches enough to climb or ski in. Jackets like the Arc'teryx Gamma LT, the Black Diamond Dawn Patrol, the Patagonia R1 TechFace, and the Marmot ROM use fabrics from Schoeller, Polartec (Power Shield), and proprietary woven blends that cost 150 to 350 dollars.
Softshell fabrics are deceptively complex. A typical softshell from Schoeller (say, the Dryskin or WB-400) is a double-weave construction: a tight, smooth outer face for wind resistance and durability, and a brushed, lofted inner face for warmth and moisture transport. The outer face is treated with DWR. The inner face has a mechanical stretch from the weave pattern and a chemical stretch from elastane fibers woven in.
Cleaning these garments incorrectly damages one or both faces. Aggressive detergents strip the DWR. Fabric softener clogs the inner fleece face so it no longer wicks. Heat degrades the elastane, and the jacket loses its shape. Here is the right way to care for softshells.
Understanding Softshell Materials
Before washing, know what you are dealing with:
Schoeller fabrics (Dryskin, WB-400, Dynamic): A Swiss textile company that invented the softshell category. Schoeller fabrics use a densely woven nylon or polyester face with a DWR treatment, and a micro-fleece backer. They contain 5 to 15 percent elastane for stretch. Some versions have a polyurethane membrane (WB-400) and some are purely mechanical stretch (Dryskin). The PU membrane versions should be treated like a lightweight hardshell for washing purposes.
Polartec Power Shield: A membrane-based softshell with an elastomeric membrane for wind blocking and a grid-fleece backer. The High Loft version is particularly sensitive to heat. Power Shield Pro replaced Power Shield, using a polyurethane-impregnated weave rather than a discrete membrane.
Polartec NeoShell: Technically an air-permeable waterproof membrane (like eVent), but often categorized as a softshell due to its stretch and soft hand feel. Wash like Gore-Tex: tech wash, double rinse, heat reactivation.
Proprietary blends: The Arc'teryx Fortius fabric (on the Gamma series), Patagonia's Regulator fleece-faced softshell (R1 TechFace), and The North Face Apex fabrics. Most are double-weaves with DWR and elastane.
The Wash Process
Detergent choice: Use Nikwax Tech Wash or Grangers Performance Wash. These are the same products recommended for hard shells. They clean effectively but rinse completely. The key difference from hardshell care is that softshells are more tolerant of gentle standard detergents used in small amounts, provided the detergent contains no fabric softener, no bleach, and no optical brighteners. If you do not have tech wash, use a small amount of mild liquid detergent (like Seventh Generation Free and Clear) and run an extra rinse.
Water temperature: Use warm water (30 degrees C / 86 degrees F). Cold water does not effectively remove the body oils that accumulate on softshell inner faces. The brushed backer of a double-weave softshell acts like a fleece, holding oils against the skin. Warm water dissolves these oils. Do not exceed 40 degrees C, which damages elastane fibers.
Cycle selection: Delicate or gentle cycle. Softshells are heavier than hardshells when wet and can throw the drum off balance if it spins too aggressively. Low spin speed is important. A high-speed spin can stretch the elastane permanently, creating a rippled or wavy effect along the hem and cuffs.
Zip and close everything: Like a hardshell, all zippers should be closed to prevent snagging. The zippers on softshell jackets (often Vislon molded-tooth zippers) are particularly prone to catching the face fabric because softshell fabrics have a softer, more abrasive outer surface than the slick nylon of a hardshell.
Do not use fabric softener: This cannot be overstated. The inner brushed face of a softshell, when coated with fabric softener, loses its ability to move moisture. You end up with a jacket that feels soft but leaves you clammy inside. Once fabric softener residue is baked into the face (through a trip through the dryer), it takes multiple washes to remove.